Find answers to common questions about ShotsWise.
ShotsWise is a simple CRM (Customer Relationship Management) tool designed specifically for photographers (and videographers). It helps you manage clients, track sales, and grow your photography business all in one place.
ShotsWise includes client management, sales tracking, customizable templates, PDF export, Stripe billing integration, CSV import/export, and a built-in contact form for support. It is fully responsive for mobile use and prioritizes data security.
Yes! You can create and use templates for invoices, contracts, and other documents to save time and ensure consistency across your business.
You can export invoices and other documents as PDF files directly from the dashboard. Look for the PDF export button on the relevant page.
ShotsWise uses Stripe for secure billing. You can manage your subscription, update payment methods, and view invoices from your account settings.
You can contact support anytime using the built-in contact form or by emailing support@shotswise.com. We aim to respond within 24 hours.
No card needed to start. You get a 14-day free trial with full access, and you’ll only pay after the trial if you decide to continue.
Yes! You can upgrade from a monthly to lifetime plan at any time. Downgrading is not possible.
We take security very seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and comply with data protection regulations.
Yes! You can import your client and sales data from CSV files. Simply use our CSV import feature found under "data" to get started quickly.
Absolutely. You can export all your data (clients and sales) as CSV files at any time. Your data belongs to you.
No setup fees! You only pay the monthly or one-time lifetime fee. No hidden charges.
You can cancel your subscription anytime from your account settings. Your access will continue until the end of your billing period.
Yes! We offer email support for all users. Everyone gets the same priority support.
Yes, ShotsWise is fully responsive and works great on mobile devices. Log sales on-the-go from any device.
Yes, your data is private and belongs to you. You can delete your account and all associated data at any time from your account settings.
Absolutely! We welcome feature requests. Use the contact form or email support@shotswise.com to share your ideas.